How can we help?
Reach our team directly, or jump to the answer you need. Most questions are already covered on our FAQ.
For Organizers
Signed in to your account? The fastest path is the chat bubble inside the app, where our support team can see your workspace and help in context. For anything else, email hello@guestcount.com. New to Guestcount and want access? Get in touch and we'll get you set up.
- Common questions about teams, billing, broadcasts, and check-in.
- Data protection covers how guest data is isolated and encrypted.
- Terms covering your messaging and consent obligations.
For guests
You don't need an account to RSVP. If you have a question about a specific event, the Organizer who sent you the link is your best contact. For anything about your personal information, email privacy@guestcount.com to request access, correction, or deletion of your data.
Text messages
Reply STOP to any text to opt out, or HELP for assistance. Opting out of SMS won't affect email you've separately agreed to. Message frequency varies by event, and message and data rates may apply. More detail is in our FAQ.
Still stuck? Email us at hello@guestcount.com and we'll get back to you.